Terms of Business

Ethical Guidelines AC Global Code of Ethics.

I am a member and aligned with, and follow, these guidelines: Global Code of Ethics - Association for Coaching

 

Coaching Relationship and Contract

At the beginning of any coaching relationship, the coach will articulate the terms of the Client/Coach relationship in a clear communication or agreement.

 

Client Protection

The Client's well-being is the central focus of a coaching relationship and thereby obligates the coach to maintain a high level of integrity and trust-worthiness throughout the contract.

 

Confidentiality

The Coach will make every effort to honour the Client's confidence, although the Coach can not provide an "a priori" guarantee (meaning that a coach can be subpoenaed under the law and may be obligated to break confidentiality in case the client or any third party are found to be at risk of harm).

 

Conflicts of Interest

Any conflict of interest is to be discussed and resolved with the Client's best interest in mind. Whenever a conflict becomes apparent, the Coach is ethically obligated to identify it and attempt to resolve it. If, during the coaching relationship, the Coach cannot serve the Client objectively, respectfully, or without internal or external conflict, the Coach is ethically obligated to terminate the coaching agreement/contract.

 

Referrals and Terminations

Whenever internal or external conditions arise which seem "uncoachable" or unworkable, the Coach is ethically committed to reveal his or her observations and opinion to the Client. The Coach will suggest a viable solution(s) to the problem, making every effort to avoid injury to the dignity of the client.

 

Cancellation/Refund Policy

I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that are fully invested in your coaching package. When refunds are an option, you can have “one foot in and one out” in the work. Remember, the first chemistry session is free (30 mins) and payment is only required after that. Coaching sessions and packages are non-refundable and non-transferrable.